Our support staff will work with you to resolve your problem either over the phone or via email. Direct support questions to support@plexoninc.com

In the event that we believe there is a defective part we will issue a return material authorization (RMA) and have you send in your product for our engineers to review.

Plexon can also modify existing hardware as your experimental needs change over time. Please contact info@plexoninc.com for quotes on modifications.

For third party products, such as Neuroexplorer (www.neuroexplorer.com), please contact the manufacturer directly for support.